A voucher holder may extend the expiry of their voucher by 10-months, but this must be processed before the original expiry date. Once a voucher has expired it cannot be used, exchanged or refunded. The table below shows the extension fee's for vouchers of different values.
| Voucher Value | Extension Fee |
| Up to £99 | £30 |
| £100 - £149 | £35 |
| £150 - £199 | £40 |
| £200 - £249 | £45 |
| £250 - £299 | £50 |
| £300 - £349 | £65 |
| £350 - £499 | £75 |
| £500 - £999 | £100 |
| £1000 plus | £200 |